Skip to main content
Starri Help Center Help Center home page Starri Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Starri Help Center
  2. Troubleshooting

Troubleshooting

  • Starri keeps crashing, lagging or not working smoothly
  • My movements in Starri are not detected properly
  • I would like to switch to my new device to play Starri. How can I transfer my data?
  • What kind of data can be transferred to another device?
  • There’s some audio delay while playing the songs
  • I can’t get passed the “Adjust the device angle” screen
  • I can't start the game. It’s stuck on the “Preparing page” screen.
  • What is the best way to get help?
  • My device gets warm while running Starri
  • I got low scores in Starri
  • The songs are too hard. Where can I find some easier songs?
  • I cannot download/install Starri
Starri Help Center
日本語 繁體中文
Powered by Zendesk