General

Getting Started

• How can I set up my device to play Starri?
• Where can I download Starri?
• How can I get the best possible experience to play Starri?
• Do I need an Internet connection to play Starri?

Device Compatibility

• Would Starri work on my device?
• I am using an older device that is not listed in the recommended device list

Connecting to a TV or Bluetooth headphones

• Connecting iPhone/iPad to TV with an HDMI cable (recommended)
• Connecting Android devices to TV with an HDMI cable (recommended)
• Connecting your device to the TV wirelessly (not recommended)
• Connecting your device to Bluetooth headphones (not recommended)

Game Activities

• Does Starri record, save or upload my video?
• Will Starri help me transfer data?

Troubleshooting

• Starri keeps crashing, lagging or not working smoothly
• My movements in Starri are not detected properly
• I would like to switch to my new device to play Starri. How can I transfer my data?
• What kind of data can be transferred to another device?
• There’s some audio delay while playing the songs
• I can’t get passed the “Adjust the device angle” screen

See all 12 articles

Game Features

• Where can I replay "Tutorial"?
• Where can I adjust the audio delay?
• Where to keep track of the calories I burn?
• What is “Journey” in Starri?
• What are “Stars” used for?
• What are “Gems” used for?

See all 7 articles

Purchases and Payments

• Can I keep my data on multiple devices?
• I accidentally made a purchase. How can I get a refund?

Others

• Do you have a community I can join?
• Can I import my custom songs to Starri?
• How can I score higher in Starri?
• I have some ideas or feedback to share
• I'd like to try out your new games